Frequently Asked Questions
Short answers on how we handle your freight.
General
Reefer trucking is moving freight in a trailer with its own cooling unit. We can hold anything from -20°C frozen to +25°C controlled ambient for the whole trip. It's how produce, dairy, wine, meat, and pharma get from point A to point B without spoiling.
Three ways: the form at valleyfreshexpress.ca/get-a-quote, a call to (672) 335-9541, or an email to dispatch@valleyfreshexpress.ca. We come back within 2 hours on weekdays. If it's urgent, call dispatch any time and they can price it on the spot.
Fresh produce, dairy, meat, seafood, floral, and beverages. If it needs to stay cold, ask us.
Service Areas
We cover the whole Lower Mainland: Vancouver, Burnaby, Richmond, Surrey, Langley, Abbotsford, Chilliwack, Delta, Coquitlam, plus smaller municipalities in between. Pickups and drops at warehouses, DCs, stores, or farms.
Kelowna, West Kelowna, Lake Country, Penticton, Vernon, Enderby, Summerland, Oliver, Osoyoos, Keremeos, Salmon Arm, Falkland, Kamloops, Sicamous, Kaleden, and Peachland.
Shipping & Services
0°C to 4°C for fresh meat, dairy, and seafood. Other ranges on request.
Yes. Wine is one of the things we do a lot of. We hold cellar temps, usually 12°C to 15°C.
Yes, both. Reefer LTL means you share trailer space with other loads at the same temp. It's cheaper when you only have a few pallets, which is why smaller producers and seasonal shippers use it. Reefer FTL gives you the whole trailer, direct from A to B, with no intermediate stops.
Yes. July through October is our busiest stretch of the year, and it's what we're built for.
Full-size reefer trailers for bigger loads, plus smaller straight trucks for local Okanagan drops.
Routes and transit times
Overnight in both directions.
About 2 hours, via Highway 97.
About 1 hour, Highway 97 south.
Yes. Scheduled reefer runs from the Okanagan to Edmonton and Calgary. Kelowna to Calgary is about 6 to 7 hours, Kelowna to Edmonton 8 to 9. From Vancouver it's 9 to 10 hours to Calgary and 10 to 12 to Edmonton. Temperature monitoring and GPS run the whole way.
Our main British Columbia-Alberta route runs Kelowna to Revelstoke, then east on the Trans-Canada.
Operations & Compliance
Trailers are pre-cooled to 2°C before loading, and temperature is monitored continuously through the trip.
Yes. Every driver goes through food-safety training that covers how to load, unload, and handle products safely.
Yes. Every shipment comes with a digital temperature log, pickup through delivery.
Booking & Pricing
For overnight service, get the pickup request in by 11:00 AM.
In the harvest season (July to October), book scheduled LTL at least 1 to 2 weeks ahead.
Need a reefer from the Okanagan to Alberta?
Get a free quote today. Our team responds within 2 hours during business days.